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Last minute cancellations greatly affect our business so we encourage our clients to schedule your appointment time in advance to ensure you receive the most convenient day and time to suit your needs. All appointments of 1 hour or more require a 50% deposit to secure the booking.

Reminder Service

We provide a reminder service which is sent via email or SMS at 9.00am the day prior to your appointment. On receipt of this text, we ask that you confirm ‘Y’ for Yes or cancel with ‘N’ for No and then re-book again for a new appointment that is appropriate.

Cancellation policy

For the convenience of all other clients we require a minimum of 24 hours’ notice for any cancellations. Failure to do so will incur a 20% cancellation fee, gift vouchers will also be redeemed at 20% reduction if used to book the service.

Lara Day Spa and Wellness Centre reserves the right to cancel any unconfirmed appointments.

‘No shows’ will be required to pay deposits for all future appointments.

Thank you for your understanding with this important process.

If you have a query about any of our services or a booking please give us a call or text or visit our facebook page